East Cloud
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Policies

Company Policies 
1)  East Cloud is a wholesaler and  also online retailer of scarves and accessories.
2)  East Cloud wholesale customers must have a retail site and Tax ID showing you’re a registered retailer. If you would like to make an order please sign up at the Contact Page (Link) 
3) Our minimum order is $150. This minimum can be achieved by combining any number and/or styles of items that we offer. Retail customers need to order $50 or above to get free shipping.
4)  All orders must be paid for via credit card or in advance of shipping via check. If using check please be aware that stock levels may vary between the time your order is placed and when we receive your check. If there is a long delay between order placement and receipt of your check some items could be out of stock and your order may not ship complete. 
5)  Customers are responsible for all Returned Check fees. f. COD – We do offer non-residential FedEx CoD delivery but this does increase shipping and handling fees and can slow delivery of your order. 
6)  Terms – East Cloud, on very special occasions, may offer Net 30 terms after the first paid order. Customers who apply for terms must maintain an average of $500 per month in sales. Customers must submit a list of references and credit information that will be used in the approval process by our credit department. East Cloud is small family owned business and due to limited resources is only able to consider terms based on the conditions above and reserves the right to grant or deny terms at it’s discretion.
7) Customers who receive terms and do not pay in a timely manor or meet conditions stated above will not receive terms in the future.
8)  Returns – we are committed to our customers and stand behind all of our products. We will replace or provide credits for any items received that are defective or shipped in error. Please contact us and we will arrange for returns and/or replacements at no cost to you. Credit will be applied once East Cloud receives the returns. All other sales are final unless previously agreed to by customer and East Cloud.
 
Phone: 224-213-7214
Fax: 866-996-2628
 
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